Effective Date: Feb. 4th, 2026
1. Introduction
At Durham Bins, accessible from https://durhambins.ca/, we are committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website or interact with us.
2. Information We Collect
We may collect, store, and use the following types of personal information:
Contact Information: such as name, email address, phone number, and mailing address when you submit a quote request or contact form.
Transactional Information: details of services you request or purchases you make.
Technical/Usage Data: information collected automatically when you use the Website, such as IP address, browser type, device, pages visited, and traffic data.
Cookies and Tracking: we may use cookies or similar technologies to track usage and improve the Website’s functionality.
3. How We Use Your Information
We use your personal information for purposes including:
Providing and managing our bin rental services.
Responding to your requests, questions, or support needs.
Sending service notifications or updates related to your account.
Improving our Website, services, and customer experience.
Complying with legal obligations.
4. Consent
By using our Website or providing information to us, you consent to the collection and use of your personal information as described in this policy. We will seek additional consent if we intend to use your information for new purposes not previously disclosed.
5. Sharing and Disclosure of Personal Information
We do not sell or rent your personal information to third parties. We may disclose personal information to:
Service providers and partners who assist with our operations (e.g., payment processors).
Legal authorities when required by law or to protect our rights.
6. Cookies and Tracking Technologies
Our Website uses cookies and similar tracking technologies to analyze trends, administer the Website, and understand user behavior. You can modify your browser settings to refuse cookies, but this may affect your ability to use some parts of the Website.
7. Security
We implement reasonable technical and organizational measures to protect personal information against unauthorized access, disclosure, or destruction.
8. Data Retention
We retain your personal information only as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, or enforce our agreements.
9. Your Rights
Where applicable, you may request access to the personal information we hold about you, request correction of inaccuracies, or withdraw consent to certain uses of your information.
10. Links to Other Websites
Our Website may contain links to third-party websites. This Privacy Policy applies only to https://durhambins.ca/ and not to external sites. You should review the privacy policies of any linked sites independently.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will post the revised policy on the Website and update the effective date.
12. Contact Us
If you have questions about this Privacy Policy or how we handle your personal information, please contact us at:
📧 Email: info@durhambins.com
📞 Phone: (647) 368-8880
